Shipping policy

At BUNAI STUDIO, we aim to deliver your order safely and as quickly as possible.

1. Order Processing

Orders are normally processed within [1–3 business days] after confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, new collection launches, holidays, or periods of high order volume, processing times may be slightly longer.

2. Delivery Across Pakistan

We offer delivery to locations across Pakistan through our selected courier partners.

Estimated delivery time is generally:

Major Cities: [2–4 business days]
Other Areas: [3–7 business days]

Delivery times are estimates and may vary depending on the destination, courier service, weather, public holidays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout or communicated to the customer before order confirmation.

From time to time, BUNAI STUDIO may offer free shipping promotions subject to the terms of the promotion.

4. Cash on Delivery

If Cash on Delivery is available, customers may be required to confirm their order by phone or WhatsApp before dispatch.

Please ensure that someone is available at the provided delivery address to receive the parcel.

5. Incorrect Address or Contact Information

Customers are responsible for providing a complete and accurate delivery address and contact number.

BUNAI STUDIO is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Additional delivery charges may apply if an order needs to be re-shipped due to an incorrect address or unsuccessful delivery caused by the customer.

6. Delayed or Lost Shipments

Once an order has been handed over to the courier, delivery is subject to the courier company's service and circumstances.

If your order is significantly delayed or appears to be lost, please contact us at:

Email: [your email]
WhatsApp/Phone: [your phone number]

We will work with the courier company to investigate the shipment.